Nan App

Last updated: September 29, 2026

This Privacy Policy describes how Thibyaan ("we", "us", or "our") handles information in connection with the Nan App mobile application ("the App"), a Maldivian newborn-naming and family-services app.

1. WHO THIS APP IS FOR

Nan App is a tool for parents and guardians researching, checking and formally registering a name for their child, and for booking related Islamic family services (aqeeqah, name-approval paperwork, and small household orders). It is not directed at children and is not designed to be used by children under 13 without a parent or guardian.

2. INFORMATION WE COLLECT

Browsing the name database, checking a name, and saving favourites does not require an account and does not send any personal information to our servers. Favourites and recently-viewed names are stored only on your device.

Signing in: The App authenticates you by phone number and a one-time SMS code (OTP). There is no email/password account. Your phone number is the identifier we use to associate your requests and orders with you.

When you submit a name-approval request, aqeeqah booking, Bondibaith order, or shop order, we collect the information that specific form asks for, which may include: your phone number; your name, and for name-approval requests, the father's and grandfather's names; the child's proposed name and its meaning/origin, which you may enter in English, Dhivehi (Thaana) and/or Arabic; an optional email address, offered as a backup way to reach you when SMS delivery is unreliable; a delivery address and contact phone number, for shop orders only; a WhatsApp, Viber or Telegram contact handle, for aqeeqah bookings only, so we know where to send photos or a video update after the event; and a photo or PDF of your bank-transfer payment slip, and, for name-approval requests, a photo or PDF of a signed council form, which you upload so our staff can verify payment or process your paperwork.

We do not ask for or access your camera, photo library, precise location, or contacts. The App does not integrate any third-party analytics, advertising, or tracking service of any kind — there is no ad network, and no data is shared with one. Any "sponsored" banners you see inside the App are our own content, uploaded by us, and do not track you.

3. HOW WE USE YOUR INFORMATION

We use the information above only to: verify your identity via OTP so requests and orders can't be submitted or viewed by someone else; process and fulfil the specific request or order you submitted (prepare a name-approval application, schedule an aqeeqah, pack a Bondibaith order, or ship a shop order); verify that a payment was actually made, by having a member of our staff manually review the slip you uploaded; and contact you about the status of your request or order, by SMS, the email you provided, or WhatsApp.

We do not use your information for advertising, and we do not build behavioural profiles from it.

4. DATA STORAGE AND RETENTION

Favourites and recently-viewed names are stored only on your device using secure on-device storage, and never reach our servers.

Everything you submit through a form (requests, bookings, orders, and uploaded payment/council-form files) is stored on our servers, linked to your phone number, for as long as needed to provide the service and to keep a business record of what was ordered and paid for. We do not currently auto-delete this data after a fixed period — it is kept until you ask us to delete it (see Section 8).

5. THIRD-PARTY SERVICES

The App does not integrate any third-party analytics, advertising, or tracking SDK. Your data is not sold, rented, or shared with third parties for marketing. The only party who can see the information you submit is Thibyaan staff, for the purpose of fulfilling your request or order.

6. CHILDREN'S PRIVACY

The App is used by parents and guardians on behalf of a child, not by children directly. We do not knowingly collect personal information directly from a child under 13.

7. YOUR RIGHTS

You can view or copy the name and Arabic spelling shown to you at any time using the in-app "Copy" actions. For anything held about you on our servers (your submitted requests, orders, or uploaded files), you can ask us to access, correct, or delete it at any time — see Section 8 for how.

8. REQUESTING DELETION OF YOUR DATA

To request that we delete your phone number and everything tied to it (your name-approval requests, aqeeqah/Bondibaith/shop orders, and any uploaded files), open the App, go to Settings, and use "Delete my data", which opens a pre-filled WhatsApp message to us — or message us directly on WhatsApp at +960 733 3011, or email fzlunx@gmail.com, stating the phone number to delete. We will confirm and complete the deletion within a reasonable time, except for records we are legally required to keep (for example, a completed payment record).

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:
Thibyaan
Email: fzlunx@gmail.com
WhatsApp: +960 733 3011
Website: https://thibyaan.com/contact